Privacy policy

Your Privacy is Important to Us

Our privacy policy explains the personal information we collect, why we collect it, and how we use it. This policy also describes the choices you can make when we collect and use your information. We at Home City Inc. are devoted to ensuring your privacy on the Internet.

What Information Do We Collect?

Customer information, such as name, email address, postal address, phone number, or credit card number, is collected during our account registration process, checkout, contests and sweepstakes, and any responses related to surveys and email communication. Any information concerning gift receipts is also collected to fulfill the purchase; however, this information is not used for marketing purposes. The option of anonymous check out is available.

Like many websites, we use cookies to enhance your experience and gather information about how you interact with our site. Please refer to the “Do We Use Cookies?” section of this policy for more information.

How Do We Use Information We Collect?

We may use your information to:

  • Create a more personalized browsing experience by showing content and products we believe will be of interest to you
  • Improved service in responding to your Customer Service requests
  • Fulfill your requests when processing your transactions
  • Customize promotions, contests, and surveys that you see on our site
  • Signing up for our newsletter allows you to receive promotional emails, the latest product arrivals, and site updates. These emails are only received by signing up for them. Visitors who register or participate in other related content can also sign up if so desired. If you would no longer like to receive these types of emails, please refer to the “How to Opt-Out, Remove, Or Modify Information Provided to Us?” section of this policy.

How Do We Protect Visitor Information?

We are committed to ensuring your privacy on the Internet. We have a variety of security measures implemented to maintain the safety of your personal information, which is contained within secured networks. These networks require special rights to access in order to ensure confidentiality. All information inputted on our website is transmitted via SSL (Secure Socket Layer) technology and then encrypted into our databases within our secure network.

Do We Use Cookies?

A cookie is a small file containing a string of characters that may be sent to your web browser when you visit a website. By accepting cookies, this allows you to take advantage of all features available on our site. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, enabling us to provide you with improved services. We also use cookies to help us compile aggregated data about site traffic and interaction to improve your site experience and tools in the future.

We may work with third-party companies to better assist us in understanding our site visitors. These third-party companies are not permitted to use the information collected except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. If you feel more comfortable, you can still place orders over the telephone by calling our toll free number 877-587-1122, and one of our customer service representatives will be happy to help you!

Do We Disclose Any Information We Collect to Outside Companies?

We do not sell, trade, or transfer any of your personal information unless the release is required and in compliance with the law, the enforcement of our site policies, and/or the protection of ours and others’ rights, property, or safety.

Outside Parties neither refers to nor includes Home City Inc. nor any website hosting partners or other parties who assist in the operation of our website, the conducting of our business, and the servicing of our customers with respect to our confidentiality terms. Non-personal visitor data may be provided to other parties for marketing, advertising, and other uses.

How to Opt-Out, Remove, Or Modify Information Provided to Us?

Customer information can be modified via My Account located at the top right corner of this website. Your email subscriptions and preferences can be updated via this link. Please note that you may receive emails in production prior to your unsubscribing due to email production schedules. To delete all your online account information from our database, please click on this link after logging into your account. We may maintain information about an individual sales transaction for services and record keeping.

Third party links

Third-party links may appear on our website to increase the value and experience of your visit to our website. All third-party websites have separate and independent privacy policies; we are neither responsible nor liable for these different sites' content and activities. However, our website's integrity is vital, so we welcome any feedback regarding these third-party links.

SMS/MMS MOBILE MESSAGING MARKETING PROGRAM:

By subscribing to Home City Inc text notifications, you agree to receive automated marketing text messages from us about our products and services at the phone number you provided when you subscribed, and that the messages may be sent via automatic telephone dialling system or other technology. Message frequency is recurring. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT to opt-out and HELP for customer support. You may receive an additional text message confirming your decision to opt-out. You understand and agree that attempting to opt-out by any means other than texting the opt-out commands above is not a reasonable means of opting out.

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at customerservice@homecityinc.com

Changes To Our Policy

If any of our privacy practices have changed, we will post an updated policy to our side. You will know if the policy has changed by checking the revision date at the top of this page. All related changes will apply to information retrieved after the effective date. Our current policy was last modified in May 2015.

Online Policy Only

Our Privacy Policy applies only to information collected online through our website. This Privacy Policy does not include any information collected offline or other media.

Questions and Feedback

For questions or feedback regarding our policy, you may contact us by email at customerservice@homecityinc.com or call our toll free number 877-587-1122.